Resolved vs Unresolved Incidents
Closed/Resolved vs New/In Progress
Average Resolution Time by Severity
Mean Resolution Time (days)
Incidents Over Time by Severity
Monthly incident count
Incident Status × Severity
Stacked counts
Incidents by Value Stream
Distribution across Value Streams
Incidents by Capability
Top capabilities
Top Impacted Systems: Count and Avg Resolution
Bars = incident count; Line = avg resolution time
Average Resolution Time Over Time by Severity
Monthly averages